Data We Collect

We collect account and profile details such as name, email address, phone number, and location information you provide.

We also collect transaction and booking data, device and browser details, and support communication records.

• Account and identity information.
• Booking, payment, and receipt records.
• Technical logs for security and performance.

How We Use Personal Data

Personal data is used to process bookings, support account access, prevent fraud, communicate service updates, and improve platform reliability.

We may use aggregated, non-identifiable usage trends for analytics and product improvement.

• Booking confirmation and service delivery.
• Customer support and dispute resolution.
• Security monitoring and abuse prevention.

Data Sharing, Retention, And Security

We share only the information needed for booking fulfillment, payment processing, and legal compliance with authorized partners and providers.

Data is retained only for as long as required for operational, legal, and financial record-keeping obligations.

• Access controls are applied to sensitive records.
• Payment details are handled through approved gateway providers.
• Users may request review or update of personal profile data.

Your Rights And Contact

You may request access, correction, or deletion of eligible personal data, subject to applicable legal requirements.

For privacy-related requests, contact privacy@foodcap.com. We aim to acknowledge requests within 5 business days.